First Degree from any reputable institution
Minimum of 4 years of experience working in a client-facing role.
Experience working in a hospitality industry
Candidate must be able to communicate fluently inChinese
Have a good professional image and temperament, and understand basic reception etiquette.
Be familiar with the work processes related to administration and office management, and have good communication, coordination, and organization skills.
Proficient in using Microsoft Office application
Good customer service skills

Qualifications

First Degree from any reputable institution
Minimum of 4 years of experience working in a client-facing role.
Experience working in a hospitality industry
Candidate must be able to communicate fluently inChinese
Have a good professional image and temperament, and understand basic reception etiquette.
Be familiar with the work processes related to administration and office management, and have good communication, coordination, and organization skills.
Proficient in using Microsoft Office application
Good customer service skills

Manage all communication with employees before and after conferences and finalize all deals in the company.
Manage the day-to-day activities of the assigned floorin a professional way and with high availability.
Monitor the visitor’s registration as they visit the facility
Investigate all issues on the floor and assist in resolving all issues that may arise for the management team and working staff.
Analyze and identify growth for all projects at workstations and ensure high-quality service.
Check in and keep personal belongings and luggage for visitors or business travelers.
Ensure the health and environmental supervision and security management of the responsible area
Assistwith staff queries both in person, by email, or via telephone alterations to reservations, etc
Conduct regular floor walks to ensure brand standards are maintained at all times in terms of cleanliness,maintenance, and replenishment
Solely responsible for receiving express and documents.
Complete the daily work log and complete the assigned tasks.
Monitor work and maintain an efficient rapport between floor employees and the directors’ board.
Assist in receiving and introducing important customer meetings on the floor.
Receive all kinds of complaints and send the complaint summary to the department.
Inspect all assigned rooms for cleanliness and repair works
Execute other duties as directed by the Facility Manager

Real estate Jobs in Africa

Floor Manager (Chinese)